LEGAL NOTICE
Last updated: June 2026
In accordance with Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (LCEN), as last amended by Law No. 2025-532 of 13 June 2025, in effect as of 1 June 2026
1. Website publisher
This website, accessible at https://favaune.com, is published by the company listed below, which is also responsible for the proper performance of contractual obligations within the meaning of Art. 15 LCEN. This information is easily, directly, and permanently accessible in accordance with Art. 19 LCEN:
Company name: FAVAUNE
Legal form: Single-shareholder
simplified joint-stock company (SASU)
Share capital: €1,000.00
Registered office: 6 rue
d'Armaillé, 75017 Paris
Main establishment: 2A
rue du Doubs, 67100 Strasbourg
SIREN: 992 218 107
SIRET (head office): 992 218
107 00017
Company register number: 992 218 107
R.C.S. Paris
Intra-Community VAT
number: FR07992218107
APE/NAF code: 20.41Z —
Manufacture of soap, detergents, and cleaning products
Publication director:
Sébastien Schwaab, Chairman
Phone: +33 1 89 31
63 88
Email address: info@favaune.com
2. Website host
The favaune.com website is hosted by:
Name: IONOS SARL
Legal form: Private limited
company (SARL)
Share capital: €100,000
Registered office: 7, place
de la Gare — BP 70109 — 57200 Sarreguemines Cedex, France
SIREN: 431 303 775
Company register: 431 303 775 R.C.S.
Sarreguemines
Website: www.ionos.fr
Phone: 0970 808 911
(local call rate, 24/7)
Email: info@ionos.fr
3. Site access and availability
FAVAUNE strives to ensure that the favaune.com website is accessible 24 hours a day, 7 days a week. However, FAVAUNE reserves the right to interrupt access to the site at any time, in particular for maintenance, updates, or any other technical reason, without such interruption giving rise to any compensation for the user.
4. Intellectual property
All elements making up the favaune.com website (texts, graphics, software, photographs, images, sounds, plans, names, logos, trademarks, creations, and other protectable works) are the exclusive property of FAVAUNE or its partners. These elements are protected by French and international intellectual property laws.
Any reproduction, representation, modification, publication, adaptation, or use, in whole or in part, of these elements, by any means or process whatsoever, is strictly prohibited without FAVAUNE's prior written authorisation, subject to legal proceedings for infringement.
5. Protection of personal data
FAVAUNE, as data controller, collects and processes personal data as part of its online retail activity operated via the Odoo platform.
5.1 Data collected
In connection with the operation of the favaune.com website, the following data may be collected:
–
Identity: first name, last name
–
Contact details: postal address, email address,
phone number
–
Customer account data: username, encrypted
password
–
Order data: products ordered, purchase
history, transaction amounts
–
Billing and delivery data
–
Payment data: processed directly by our
secure payment provider — FAVAUNE does not store any banking data
–
Browsing data: IP address, browser type,
pages visited, visit duration (collected via cookies)
5.2 Purposes and legal bases of processing
Processing is based on the following legal bases (Art. 6 GDPR):
–
Management of customer accounts and order fulfilment
(Art. 6.1.b — performance of the contract)
–
Processing, tracking, and delivery of orders (Art.
6.1.b — performance of the contract)
–
Management of the customer relationship, after-sales service, and complaints
(Art. 6.1.b and 6.1.f — contract / legitimate interest)
–
Sending marketing communications and newsletters,
with prior consent (Art. 6.1.a — consent)
–
Improvement of the site and services (Art. 6.1.f —
legitimate interest)
–
Compliance with legal accounting and tax obligations
(Art. 6.1.c — legal obligation)
5.3 Retention period
Data relating to customer accounts and orders is retained for the entire duration of the business relationship, then archived for 5 years after the end of this relationship. Accounting data is retained for 10 years. Data collected via cookies is retained for a maximum of 13 months.
5.4 Data recipients
Personal data is transmitted only to processors necessary for the performance of the service: IONOS SARL (host), Odoo management solution, secure payment provider, carriers. It is never transferred to third parties for commercial purposes.
5.5 Your rights (Art. 15 to 22 GDPR)
In accordance with the GDPR, you have the following rights over your personal data:
–
Right of access: obtain a copy of the data
concerning you
–
Right to rectification : correct inaccurate
or incomplete data
–
Right to erasure: request the
deletion of your data
–
Right to restriction of processing
–
Right to portability : receive your data
in a structured format
–
Right to object: object to
processing based on legitimate interest or for prospecting purposes
–
Right to withdraw consent at any time, without
affecting prior processing
To exercise your rights, send your request to info@favaune.com or by post to FAVAUNE — 6 rue d'Armaillé, 75017 Paris, enclosing a copy of your ID document.
In the event of an unresolved complaint, you can contact the Commission Nationale de l'Informatique et des Libertés (CNIL) — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.
6. Cookie policy
(Art. 82 of amended Law No. 78-17 of 6 January 1978, transposing ePrivacy Directive 2002/58/EC — CNIL Deliberation No. 2020-091 of 17 September 2020)
6.1 Strictly necessary cookies
These cookies are essential to the functioning of the site (cart management, user session, form security). They do not require your consent in accordance with Article 82 of the French Data Protection Act.
6.2 Cookies subject to consent
Audience measurement cookies and personalisation cookies are only placed after collecting your free, specific, informed, and unambiguous consent, via the information banner displayed on your first visit.
You can withdraw your consent or change your preferences at any time via the cookie manager accessible at the bottom of the page, or by configuring your browser. Refusing these cookies does not affect browsing on the site.
7. Limitation of liability
FAVAUNE strives to ensure the accuracy and up-to-date nature of the information published on the site. However, FAVAUNE cannot be held liable for direct or indirect damages resulting from access to the site, its use, or the inability to access it, nor for damages arising from the information published, except in the event of gross or intentional misconduct on its part.
FAVAUNE does not control third-party websites accessible via hyperlinks present on favaune.com and disclaims all liability for their content.
8. Applicable law and dispute resolution
This legal notice is governed by French law. Any dispute relating to its interpretation or performance shall fall under the exclusive jurisdiction of the French courts.
In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, in the event of a dispute not resolved amicably with FAVAUNE, you may use a consumer mediator free of charge. The list of approved mediators is available at www.economie.gouv.fr.
The European Commission also provides an online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr
9. Updates
FAVAUNE reserves the right to modify this legal notice at any time in order to keep it compliant with legislative and regulatory developments. Users are invited to consult it regularly.
